For made-to-order, customized orders and consulted orders, alterations, change in pieces or cancellation will be only considered in special cases, within 3 days of order placement. Email regarding the same should be done on info@adityamjewels.com. Cancellations will not be entertained in any orders post 3 working days. If cancellations are to be done irrespective, 30% cancellation fees will be charged on the total order and the remaining amount, if any, will be issued to the client as a credit note. In case of exchange, changes, alterations to be made to the order, the order value needs to match. An additional 30 days time period will be given for the finalization if notified in 3 days time. 30% cancellation fees will be charged on the order value if the client fails to revert for the follow up on the order.

For custom orders, made-to-order pieces that need to be put on hold due to any circumstances, the client can request a hold within their order timeline before shipping. An additional 30 days will be provided for the finalisation. The order will automatically be cancelled post 30 days, after taking a follow up with the client. 30% of the whole order value will be charged as cancellation fees and the remaining amount if any will be issued to the client as a credit note.